Disability Awareness: Increasing Employers Understanding of the ADA, Accommodations and Other Supports in the Workplace. Disability Etiquette: How to Accommodate
Virginia Commonwealth University RRTC on Workplace Supports and Job Retention
Format Online course
This online course includes a fact sheet of information and an accompanying short online test at the end with questions and the correct answers to the questions and explanations for the answers. Topics covered include general tips of accommodation for people with disabilities, and specific accommodation tips for working with people with mobility, hearing, visual, cognitive or psychiatric, and speech and language disabilities. Following the accompanying short online test of knowledge based on the fact sheet are examples of seven case studies of employees and descriptions of their disabilities, their positions’ responsibilities, accommodations that were made based on their disabilities, and the cost of accommodations.
Contact URL http://www.worksupport.com/da/etiquetteAccommodate.cfm
Contact Agency
Virginia Commonwealth University
RRTC on Workplace Supports and Job Retention
1314 West Main Street
P.O. Box 842011
Richmond, VA 23284
(804) 828-1851
Disability Awareness: Increasing Employers Understanding of the ADA, Accommodations and Other Supports in the Workplace. Disability Etiquette: How to Communicate
Virginia Commonwealth University RRTC on Workplace Supports and Job Retention
Format Online course
This online course includes a fact sheet of information and an accompanying short online test at the end with questions and the correct answers to the questions and explanations for the answers. Topics covered include general tips for communicating with people with disabilities, and specific communication tips for working with people with mobility, hearing, visual, cognitive or psychiatric, and speech and language disabilities.
Contact URL http://www.worksupport.com/da/etiquetteCommunicate.cfm
Contact Agency
Virginia Commonwealth University
RRTC on Workplace Supports and Job Retention
1314 West Main Street
P.O. Box 842011
Richmond, Virginia 23284
(804) 828-1851
Disability Awareness: Increasing Employers Understanding of the ADA, Accommodations and Other Supports in the Workplace. Disability Etiquette: How to Interview
Virginia Commonwealth University RRTC on Workplace Supports and Job Retention
Format Online course
This online course includes a fact sheet of information and an accompanying short online test at the end with questions and the correct answers to the questions and explanations for the answers. Topics covered include general tips for interviewing people with disabilities, and specific interviewing tips for working with people with mobility, hearing, visual, cognitive or psychiatric, and speech and language disabilities. At the end of the fact sheet is an opportunity to view an online tape and read a transcript of an example of a bad interview, or one in which the interviewer shows a lack of disability awareness. Following the bad interview is an online test of knowledge based on the information in the fact sheet, as well as correct answers and explanations. Next is an opportunity to view an online tape and read a transcript of an example of a good interview, which shows how this interview should have been conducted. The viewer is encouraged to find the key issues wrong with the poor quality interview and determine how they were changed during the good interview.
Contact URL http://www.worksupport.com/da/etiquetteInterview.cfm
Contact Agency
Virginia Commonwealth University
RRTC on Workplace Supports and Job Retention
1314 West Main Street
P.O. Box 842011
Richmond, VA 23284
(804) 828-1851
Disability Etiquette
The University of Northern Iowa Office of Compliance and Equity Management
Format Webpage
Provided are some guidelines to ensure respectful and equal treatment of people with disabilities, including people with mobility, hearing, and visual disabilities and people who have difficulty speaking. Also included are words and phrases that are acceptable and unacceptable to use when describing people with disabilities, and suggestions for employers regarding people with disabilities.
Contact URL http://www.uni.edu/equity/DisabilityEtiquette.shtml
Contact Agency
University of Northern Iowa
Office of Compliance and Equity Management
117 Gilchrist Hall
Cedar Falls, IA 50614
(319) 273-2846
Disability Etiquette – How to Accommodate
Virginia Commonwealth University RRTC on Workplace Supports and Job Retention
Format Web article
This article provides general tips on providing accommodations for people with disabilities in the workplace, including eliminating physical barriers at the workplace and at meetings or other events, disseminating company information through various modes of communication, offering flexible work schedules to accommodate transportation needs to and from the workplace, encouraging co-workers to learn how to help people with disabilities in emergency situations, and providing opportunities for interaction between employees with disabilities and their fellow employees. Also included are specific accommodation tips for working with people with specific disabilities, including mobility, hearing, visual, speech, cognitive, and psychiatric disabilities.
Contact URL http://www.worksupport.com/resources/viewContent.cfm/336
Contact Agency
Virginia Commonwealth University
RRTC on Workplace Supports and Job Retention
1314 West Main Street
P.O. Box 842011
Richmond, Virginia 23284
(804) 828-1851
Disability Etiquette in the Workplace, original print 3/8/06, Updated 03/24/10
by Tracie DeFreitas Saab, M.S., Job Accommodation Network (a service of the U.S. Department of Labor’s Office of Disability Employment Policy) and Jana Copeland, M.S., Rocky Mountain ADA & IT Center
Format Fact Sheet
This fact sheet states that disability management should foster inclusion of people with disabilities in employment settings; appropriate disability etiquette would allow all employees to feel comfortable and productive. Etiquette strategies including recruitment, interviewing, new employees, and workplace etiquette are discussed. Specific tips are given regarding interacting with people with mobility, visual, hearing, speech, respiratory, psychiatric, and cognitive disabilities, as well as people with chemical sensitivities.
Contact URL http://askjan.org/media/employmentetifact.doc
Contact Agency
Job Accommodation Network
West Virginia University
P.O. Box 6080
Morgantown, WV 26506
jan@askjan.org
(800) 526-7234
Disability Etiquette Tips for Speaking Engagements, Updated 3/24/10
by Beth Loy, Ph.D., Job Accommodation Network (a service of the U.S. Department of Labor’s Office of Disability Employment Policy)
Format Fact Sheet
This fact sheet provides disability etiquette tips for speaking engagements including situations when the speaker and/or the people in the audience have a disability. Included are situations when interacting with people with learning, visual, speech, and hearing disabilities, as well as people using wheelchairs and service animals. It also states the importance of being aware of architectural barriers in the room in which presentations are given.
Contact URL http://askjan.org/media/disetispeakingfact.doc
Contact Agency
Job Accommodation Network
West Virginia University
P.O. Box 6080
Morgantown, WV 26506
jan@askjan.org
1-800-526-7234
Oklahoma Disability Etiquette Handbook, ADA and Resources, Revised April 2008
Governor’s Committee on Employment of People with Disabilities, Office of Disability Concerns
Format Handbook
Originally developed to educate employers about ways to relate to people with disabilities in the workplace after the passage of the 1990 Americans with Disabilities Act, this handbook has been used by college professors, social service providers in the public and private sectors, and other individuals. Suggestions are given on writing and talking about people with disabilities; etiquette pertaining to conversation, reception, interviewing, and scheduling for a person with disabilities; interacting with an individual who has a service animal; and interviewing people using mobility aids or service animals, as well as people with vision, speech, hearing, and psychiatric disabilities. The ADA is described, including the purpose of the act, who is protected, what is prohibited in the workplace, reasonable accommodations in the workplace, and attitudinal barriers.
Contact URL http://www.odc.ok.gov/odc/pdf/deh.pdf
Contact Agency
Governor’s Committee on Employment of People with Disabilities, Office of Disability Concerns
2401 NW 23rd, Suite 90 (Shepherd Mall)
Oklahoma City, OK 73107
(405) 521-3756
Toll free 1-800-522-8224
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